Dreamland Ponies is taking every precaution to ensure client and community safety during the COVID-19 pandemic. Keeping you, our staff, ponies, and our community safe is our highest priority, and always has been.
We are actively monitoring the coronavirus (COVID-19) situation and have measures in place to ensure we continue to serve our customers in a way that is safe for both customers and our employees. We are committed to serving the needs of our customers and providing a magical pony entertainment service safely.
The COVID-19 pandemic across the U.S. continues to change rapidly. We are committed to a whole-of-society approach built around strict adherence to infectious disease control policies and procedures, and a comprehensive strategy to prevent infections, save lives and minimize impact. Following the recommendations of the CDC, World Health Organization (WHO), the U.S. State Department, local community leaders and departments of health, we are prepared to navigate through these challenging circumstances with your safety and confidence in Dreamland Ponies at the forefront of everything we do.
To help minimize impact to service, and for keeping our environment (site, equipment, ponies and team) safe for you we will continue to follow and refer to guidelines and protocol provided by the CDC, state and local public health officials in the areas that we serve.
We are Following Strict Safety Protocols
In addition to what our team is doing to keep the environment safe and stress-free for you, we have implemented processes before and at each client's event to mitigate COVID-19 risk. In preparation for your pony ride or party, our team is adhering to strict cleaning and sanitation protocols using CDC recommended cleaning products and disinfectants appropriately between events. We have allowed for additional time in our schedule for extra attention to detail.
We are ensuring social distancing (i.e., keeping six feet of space or more between people) as much as possible. We do this by limiting the number of people we interact with at parties and events, and limit close proximity between clients and our staff. However, your child will require close distance and/or physical contact with our pony handlers and ponies. You will see our team in proper Personal Protective Equipment (PPE) including face masks, using hand sanitizer, practicing social distancing as much as we can, and cleaning with CDC-approved products and best-practice protocols.
While you are with us for your event, we ask the following from you:
Thank you for your understanding and support as we remain committed to our mission to provide the highest quality and safest entertainment services to the communities we serve.